Experience it all! This pass allows you to experience a full day of all of our Diamante adventures such as zip lining, the animal sanctuary and beach activities!
DIAMANTE ECO ADVENTURE PARK IS READY TO WELCOME YOU BACK
We hope this finds you and your family safe and well. As you may know, Costa Rica was named the Happiest Place in the World, and today Costa Rica is viewed Worldwide as one of the top countries managing the Covid-19 crisis. Costa Rica was also just recognized as the best country to visit post-Covid-19.
When you are ready to travel, come back to paradise here in Costa Rica, and visit Diamante; we will be prepared to host you and make sure your experience is perfect.
Many of the experiences will be the same, Diamante’s amazing customer service, the endless ocean view when you arrive at the Welcome Center, our dual-line ocean view superman zipline, Lucy the sloth, our wild cats, monkeys, toucans and more.
And, some new things you will experience will be even more enhanced measures for cleanliness and sanitation. Your safety has and will always be our top priority.
We are excited for Costa Rica to open its borders. Our team is ready to share their smiles, gear you up for Costa Rica’s most exciting zipline experience, and share information about our rescue animals, culture house, botanical garden, and more. While being closed to the public, our onsite team continues to take care of Diamante, including our biologists and veterinarians who work closely with each animal daily focused on their health and well-being.
As we wait for your return, we are also actively involved in helping our employees and our community. There are several programs and groups that are locally focused on helping those most in need, and we are proud to lead and support these initiatives.
If you are interested in learning more and helping, you can reach out to us at [email protected]
Again, thank you for your support of Tourism, Costa Rica, and Diamante Eco Adventure Park.
We look forward to seeing you soon.
Stay safe and stay positive.
FREQUENTLY ASKED QUESTIONS
Disinfection procedures will be implemented in every area of our park including heavily trafficked areas as well as parking lots. We will frequently apply disinfectant; from nebulization of spaces including access and waiting zones, to specific surfaces such as doorknobs, counters, and handrails, among others. Capacity is reduced in the first stage of opening Diamante Eco Adventure Park. All physical distancing protocols of 1.8 meters will apply inside the transportation units, restaurant, tours and park entrance queues, among others. From the first contact, we will measure temperature using remote digital devices on all our staff, before boarding our transportation units or entering our facilities. There will be hand washing and disinfection stations, properly identified and distributed at strategic points within our facilities, along with signals to reinforce basic hygiene measures (hand-washing, covering your mouth, nose when sneezing, among others). Personal hygiene protocols for our staff, with strong focus on monitoring and guarantying a correct hand-washing, at least every hour, and in many cases, even more frequently. A mandatory-use of personal protection equipment will be provided to all our staff (face shields, face masks, closed footwear, among others) according to their functions. Also, we will ask our suppliers to wear the required personal protection equipment to allow them access our facilities.
No, there will not be a limited number of ticket purchases per family or per person but Diamante will be operating at 50% capacity. Reservations are recommended due to the capacity limitation.
Employees are screened daily using contactless IR thermometers when arriving to our facilities and transportation units. We will have hygiene stations. With our trained staff, we reinforce our hygiene measures and implement personal protection equipment such as: face shields, face masks (frequently replaced), gloves and closed footwear.
The integrity and health of all our staff and guests is our top priority. We will strongly recommend the use of face masks at our facilities and experiences. We will have face masks available that can be purchased at our Welcome Center.